A leading business in Essex are seeking to appoint a new Commercial Director/Partner in a key senior hire.
The position offers a broad remit to drive, evaluate and analyse new and established business to develop commercial outcomes, aid strategy, and move forward profitability while constantly improving customer experience.
Based from head offices just of the A12 this role will work closely as part of the senior leadership team and board.
This is a collaborative position working with multiple stakeholders as well as directly with external clients.
Key duties will include:
- Market & competitor analysis, financial modelling and BI/data specialist
- Strategy, business planning and roadmap development
- Business development expert with a customer centric approach
- Review current systems and process to improve overall client experience
- Carry out regular market research on best practice client experience helping to develop our client charter
- Identifying opportunities and scoping, modelling, designing and then implementing change programmes that will lead to profitable growth
- Overall management, assessment and continuous improvement to review and analyse how the firm can do more with current clients/customers.
- Take a top-level view of the firm structure and modelling how and when it may need to change/adapt in order to meet the objectives of the 5-year plan
- Budget owner for any change programmes/PR/Marketing expenditure
- Senior stakeholder for marketing & promotion – overall strategy design for increasing our presence and maintaining a status of a trusted brand
- Developing and influencing the future direction of the firm and the provision of client services in accordance with firm values.
- This is a creative thinking role with really exciting potential to make an impact.
- Commercial acumen and awareness
- Strong Communication skills
- Pro-active and strategic thinker
- Entrepreneurial, ambitious and results-driven
- Change management and projects experience
- Good understanding of marketing and business development activities
- Ability to work externally with clients
- Enjoy networking and building relationships with an active network of industry professionals
- Solving business problems to help develop efficiencies and profitability
- Self-motivated
- The successful candidate will ideally come from a client or customer service-led environment with a strong range of commercial experience.
- They will be able to demonstrate a proven track record in analysis, reporting, data and business development with clear links to commercial growth, profitability and business efficiencies.
- Client or customer service-led experience desirable
- Senior commercial/business intelligence experience
- Educated to MBA level ideally (relevant degree essential i.ie economics / legal / business / accountancy).
The working environment is modern, open plan and collaborative working with a fantastic and highly engaged group of professionals.